Backup the CMS DB (SDO file)

a. Open the root folder in the IIS
b. You will find a file called web.config cut this file and paste it on the desk top (please note that this will make the site down so you have to put under maintenance page during the backup operation)
c. Open the site manager
d. From the file menu choose package > export
e. A new window will appear click include
f. In the end of this window there is button called browse click on it and select the destination to save the file
g. After that click export
h. A new small window will open click yes to view the report
i. A new page will open with a report about all the objects make sure in the end of it that all channels, templates and resources are exported completely
j. Click export again this will export the database.
k. Go to the desktop and take the web.config file then place it again on the root